Alchemy Help Desk 1.1

Manage and faster react to the support requests from your users

Developer:

Alchemy Lab

License:

Freeware

OS:

Windows 98 / ME / 2000 / XP / 2003 / Vista

Requirements:

A standard PC

Price:

Free
Price is subject to change at any time by the company

Date added:

4/12/2008

Last Update:

3/13/2008

User Rating:

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Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.

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