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Bob Cravalho
5/31/2007 4:20:27 PM IP: 72.235.*
Locked out of Windows and no tech response fron Aevita
I had to chose a rating to post this, and only positive were available,but this is the worst experience I am facing with an installed software.
I downloaded the trial version of Aevita Save Flash. It wouldn't save Flash video, as advertised, so I e-mail their support. After 4 days of no response (except for an auto-reply case #), I decided to uninstall the software using the uninstall feature that came with the software. It required a restart, at which point Windows would not reload and the F8 key would not work to reboot. I again e-mailed Aevita (from another computer, of course), and another 4 days with no reply. This is my 3rd day working with Microsoft to try to fix the problem. Each day with another category of tech. support. The hardware and bios on the computer test out fine, and work fine with another loaded drive. The subject drive can be viewed and accessed as a back up drive. I highly recommend NOT DOWNLOADING & INSTALLING AEVITA SOFTWARE. Please post my e-mail, so no one else will face what I am going through right now. Thanks, Bob